Frequently Asked Questions

Perfection Coating is fully licensed and insured for your peace of mind. We carry comprehensive liability insurance and workers' compensation coverage. We're happy to provide documentation of our licensing and insurance upon request before starting any project.

Perfection Coating has been serving Melbourne and surrounding areas for many years, building a strong reputation for quality workmanship and exceptional customer service. Our team brings decades of combined experience to every project, ensuring professional results every time.

Absolutely! Many of our clients prefer to be away during the painting process. Our team is fully trustworthy and professional. We'll work with you to arrange access to your property and ensure everything is secure when we leave each day. We respect your home as if it were our own.

Yes, we're proud of our work and happy to provide references from satisfied customers. We have numerous testimonials from both residential and commercial clients throughout Melbourne. Feel free to ask, and we'll connect you with previous clients who can speak to our quality, professionalism, and reliability.

Yes, we maintain an extensive portfolio of our completed projects. You can view many examples on our website gallery, or we can provide specific examples similar to your project during your consultation. We're proud of our craftsmanship and happy to showcase our previous work.

As Dulux accredited painters, we primarily use premium Dulux products that offer excellent coverage, durability, and finish. We select specific paint types based on the surface, environment, and desired outcome. We can also accommodate requests for other high-quality brands or specific paint types, including eco-friendly options.

Yes, Perfection Coating stands behind our work with a comprehensive warranty. We offer a 5-year warranty on our workmanship for most projects. Additionally, the premium paints we use come with manufacturer warranties. We'll provide detailed warranty information specific to your project in your written quote.

Getting an estimate is easy! Simply contact us by phone or through our website to schedule a convenient time. One of our experienced estimators will visit your property to assess the project scope, discuss your needs, and answer any questions. Within 1-2 business days, we'll provide a detailed, written quote outlining all costs, materials, and timeframes.

We offer professional colour consultation services to help you select the perfect colours for your space. Our colour experts can provide samples and advice based on your preferences, existing décor, lighting conditions, and current trends. We can also create sample patches on your walls so you can see how colours look in your specific environment before making final decisions.

Proper preparation is essential for a quality finish. Our comprehensive prep work includes cleaning surfaces, repairing holes and cracks, sanding rough areas, removing loose paint, masking and protecting non-painted surfaces, and applying appropriate primers. For exterior work, we may also pressure wash, scrape, or treat mould/mildew as needed. All preparation is included in our service and detailed in your quote.

We have expertise in painting virtually all surfaces including drywall, plaster, wood, concrete, brick, stucco, metal, vinyl, and more. Our team selects appropriate primers, paints, and techniques specific to each surface type to ensure optimal adhesion and longevity. Whether interior or exterior, we have the skills and materials to handle any painting surface.

Project timelines vary based on size, complexity, and weather conditions (for exterior work). As a general guideline, an average interior room takes 1-2 days, while a typical home exterior might take 3-7 days. During your consultation, we'll provide a specific timeline for your project and stick to it. We pride ourselves on completing work efficiently without compromising quality.

Safety is our priority. For exterior projects, we use professional-grade ladders and scaffolding as needed, ensure all team members wear appropriate safety gear, secure the work area to prevent access by children or pets, protect landscaping and outdoor features, and follow all Australian safety regulations. Our team is trained in safe working practices, especially for heights and equipment operation.

Absolutely! We offer a range of eco-friendly, low-VOC, and no-VOC paint options for environmentally conscious clients or those with sensitivities. We can also accommodate special techniques, custom colours, decorative finishes, and other unique requests. Just let us know your preferences during consultation, and we'll work to meet your specific needs.

We accept multiple payment methods for your convenience, including bank transfers, credit cards, debit cards, and cash. For larger projects, we typically require a deposit to secure your booking, with the balance due upon completion. We can discuss payment schedules for extensive projects. All payment terms will be clearly outlined in your contract.